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"What makes you different ?"
.....I have been asked this many times.

Are we any different from other training providers?

We use the same Management and Leadership theories and games, the same products mostly, we suffer from the same internal problems from time to time... like all other organisations large and small.

Maybe we have a different attitude and approach?
We have loads of fun, we have the ability to look at things from diffrerent angles, and challenge even the greatest theorists and systems and we get our candidates to challenge too.

The trainers we use have different mindsets, they train because it is their desire to change behaviour with challenging ideas.

They give back their expertise to the world of work and learning but they achieve only if their candidates achieve first.
Different?  no......

Extraordinary at what we achieve? Yes!

Dont take our word for it,
see what ILM and our MAP/ LMT customers say....

Double ILM Learner of the Year 2009:
National and International! 

T: 00 44 (0) 845 459 4076
UK Training is available from
"the difference between ordinary and extraordinary?
..... Is that little extra!"



"Can there be universal knowledge, that will ease your life, no matter what you do?
Now I know that there is"

-Yelena Stepanenko - KPO, Kazakhstan


"I would like to thank you and all ILM coaches and staff who ran this course.
I enjoyed every single day of every training workshop. I could even say that the discussions we had with the coaches and fellow colleagues during the workshops not only helped me in my work, but they had a transformational influence on my whole life."

"I think, no, I believe, it was a life changing experience!"

-Dias Khabiyev - KPO, Kazakhstan


"Let me thank you and your team for the training IMQ Diploma in Management. It was very useful for me and everything I have studied due to your course was included in my final management report"

-Sergey Gopko - KPO, Kazakhstan



“...With you I have worked for 1,5 year and I will never forget this time. Thank you for your energy and drive you emit! Thank you for your openness and positive thinking!"

Dinara Jardemova; Ambition, Almaty, Kazakhstan.



"The feedback from the Level 4 group was excellent  and the work verified was of a good quality"

John Davies, ILM External Verifier



“As a trainer you have been absolutely fantastic and excellent . On reflection, I now wish I could turn back the clock, taking on board my learning from the course sooner and re-live the last six months of my life. As Davis Norris quoted, “How you spend your time is more important  than how you spend your money. Money mistakes can be corrected, but time is gone forever.”

Anisa Laher; Building Better Health; NHS



“I really do appreciate your help over the last year or so. You personally have made me a better manager, but not only that, you got me out of a rut of 'depression' helping me realise that I was taking myself and everything else too seriously. You put the smile back on my face.”

Dave Weedon (LHA-ASRA)



“Thank you! It’s been an amazing journey of discovery. I shall endeavour to put your words of wisdom to practice at every opportunity. You gave me the chance in life that I always wanted; I hope I never let you down.”

Tiy Wilson-Mace (Total Contract Maintenance)



“I feel that MAP Knowledge trainers are confident, prepare well and have a phenomenal amount of knowledge. People are not afraid to ask for help. Trainers encourages involvement and team participation.”

South Leicestershire College - Level 5 Management



“a very good insight  into telesales with good presentation, delivered with a good balance of humour and knowledge”



"...Another win! Well deserved after all your hard work. A huge plus to your credibility, confirmation of what all who know you previously had known, `Simply the best `, wishing you continued success  in the training industry"

Mary Brealey, Leicester County Council



“I was negative, didn't want to come, didn't think anyone could tell me anything. After 10 minutes I learned something. Excellent day. Thank you 



“I am a trainer myself and I have learned some excellent training techniques  today, as well as learning management skills!”



“ - A million thanks  to you for arranging the ELE residential, the training days on E6 and for making learning fun - it's not always one breaks out into peals of laughter when you are considering a serious topic…..such as Redundancy interviews!!
Whenever I see balloons - I shall think of you."
Averil Coutinho - NIACE



“I have just finished a NVQ level 5 in Leadership and Management. I felt I had to write to let you know how much I have enjoyed and benefited  from the course"

I have met some great people! Through you I would like to pass on my grateful thanks and appreciation for all the help and support  I have had from Mary, Karen, Phil, Paula and all at ILM.”

Heather Exley-Green